Privacy Policy, Terms & Conditions & Website Disclaimer
Utilities Concepts Business Solutions Ltd (UCBS)
1. Introduction
Utilities Concepts Business Solutions Ltd (“UCBS”, “we”, “us”, “our”) is committed to protecting your privacy and being transparent about our services. This document explains how we handle data, our role as a business introducer, and the terms governing use of our website and services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. About Us & Our Role
UCBS provides business support and cost-saving services to UK businesses. Our role is strictly limited to reviewing business requirements and introducing customers to third-party providers of services including (but not limited to) utilities, finance, funding, telecoms, payments, insurance, and other business-related services.
UCBS acts solely as an introducer.
We are not a lender, broker, bank, insurer, or financial institution. We do not:
- Provide loans, credit, or regulated financial products
- Make decisions on approvals, pricing, or contract terms
- Guarantee acceptance, savings, or outcomes
3. Information We Collect
We may collect personal and business information including:
- Name and business name
- Email address and telephone number
- Business requirements and related details
You confirm that all information provided to us is accurate and complete.
4. How We Use Your Information
We use information to:
- Contact you regarding your enquiry
- Assess your business requirements
- Introduce you to relevant third-party providers
- Comply with legal and regulatory obligations
We do not sell your data.
5. Data Sharing & Protection
Information may be shared with trusted third-party providers solely for the purpose of making introductions. All data is processed in accordance with UK GDPR.
6. Fees & Commission
UCBS may receive a commission or introduction fee from third-party providers where an introduction results in a completed agreement. This does not usually affect the price you pay unless stated by the provider.
7. Third-Party Agreements
Any agreement you enter into will be directly between you and the third-party provider. UCBS is not a party to these agreements and has no responsibility for their terms, performance, or outcomes. You are responsible for reviewing all documentation before entering into any agreement.
8. No Financial, Legal or Tax Advice
Nothing on this website or provided by UCBS constitutes financial, legal, tax, or professional advice. All information is provided for general information purposes only. You should seek independent professional advice before making any decisions.
9. Website Disclaimer
The content on this website is provided for general information only and should not be relied upon. UCBS makes no representations or warranties regarding accuracy, completeness, or suitability of information.
10. Limitation of Liability
To the fullest extent permitted by law, UCBS is not liable for:
- Any losses arising from agreements with third-party providers
- Decisions made based on information on this website
- Delays or losses caused by incorrect or incomplete information provided by the customer
11. Your Data Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction or erasure
- Object to or restrict processing
You may also lodge a complaint with the Information Commissioner’s Office (ICO).
12. Changes to This Policy
This document may be updated from time to time. Continued use of our website or services constitutes acceptance of the updated terms.
13. Governing Law
This policy is governed by and construed in accordance with the laws of England and Wales.